844-4-CHILLED (844-424-4553)

FAQ

Can the unit be set on grass?
Yes. But any storage unit placed on grass for longer than 1 week will begin to kill the grass. Also, we highly recommend you avoid placing the unit in flood areas as much as possible.

Will the unit damage my driveway?
An empty storage unit weighs approximately 2,500 lbs (the weight of a car) so it should not cause damage to your driveway. We have never had any storage unit cause damage to a driveway in 8 years of being in business.

Do we have to sign a long-term contract?
All of our rentals are month-to-month agreements with no pro-rating. Please allow 2 business days for final pickup of your storage unit.

Do we transport units once they are filled?
No. We are strictly on-site storage.

Do we offer storage at your location?
Yes. Please be aware of local codes.

Do we offer rentals for less than 1 month?
All rentals are month-to-month with no pro-rating, so our minimum rental period is 1 month.

How many days notice must be provided for pickup of unit?
Please allow 2 business days (mon-fri) for pickup.

Do we offer same day or next day delivery?
We do offer same day or next day delivery, but additional fees may apply. Please contact our office for further details.

Are my belongings insured while in the storage unit?
You are responsible for your own insurance. Check with your insurance company to provide insurance.

What are the units made of?
Units are wood framed and sheathed, then wrapped in steel panels on the exterior for weather resistance and durability.

How big are the doors?
The doors are approximately 6′ wide x 6′ tall.

Are the doors easy to operate?
The doors are extremely easy to operate. Upon request, our delivery driver will be happy to give you a demonstration.

Are there other fees besides rental?
We do charge a delivery fee as well as a pickup fee. These fees are not included in your monthly rental.